Captools/net Documentation

Installation, Error 1335

Installation, Error 1335

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Installation, Error 1335

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While installing Captools/net Server Suite, Error 1335 occurs.

Error message: "Error 1335. The cabinet file 'Data.Cab' required for this installation is corrupt and cannot be used. This could indicate a network error, an error reading from the CD-ROM, or a problem with this package".

This means the cabinet file '' required for this installation is corrupt and cannot be used.This could indicate a network error or an error reading from the CD-Rom or a problem with the download package, and interference by security software or a bad installation of the Microsoft Windows installer software.


Delete the downloaded installer CTNetServerSuiteSetup.exe file. Then click on the Install Captools/net Server Suite button on the Captools/net Install menu or download a fresh copy from


More suggestions on Error 1335 resolution

If the above solution does not work, try these:


2.) This error message can also occur under the following circumstances:
A. If you have an anti-virus application enabled during installation
B. If you are running Windows XP and have Norton Firewall on during the download and/or installation

The solution to (A) is to disable the anti-virus application during the installation of the program.

The solution to (B) is to disable the Norton Firewall during the download and the installation. Windows XP has a built-in Internet Connection Firewall that you can enable while the Norton Firewall is disabled.

3.) Most people who have this problem are using NAV... Was a previous version of NAV uninstalled recently?

4.) Reinstall Windows Installer. or Repair it with following steps:
When registration of the engine is corrupted, all attempts to run .msi packages fail.

(i) To correct the registration of the Windows Installer, unregister and then register the Installer service using the command line switches shown below. This shuts down and reregisters the service, which assures that the Windows Installer engine should function properly. Enter the following commands from a command prompt:

msiexec /unregister
msiexec /regserver

(ii) If this fails to resolve your problem try performing the following steps:
1) Unregister Windows Installer:
msiexec /unregister
2) Rename the following files from the command prompt: Msi.dll, Msiexec.exe, and Msihnd.dll (by changing the names to msi.dll.bak, msiexec.exe.bak and msind.dll.bak respectively.)
3) Restart Windows.
4) Install the Windows Installer service again (InstMSI.exe).


If none of the above works try:

1) Go into WinRar and unassociate CAB files. If you don't have WinRAR then restore .zip file association using the following instructions :

2.) Delete the contents of the temp folder. Don't delete the folder itself.  Reference: